17 May 2012 

Welcome to the Technical Support Portal for JBLearning.

Technical Support is available via email and instant message/chat from 8:30AM to 12:30AM Eastern Time.

Telephone support is available from 8:30AM to 5:00PM Eastern Time by calling 1.800.832.0034 Option # 5

To send an instant message to one of our specialists, click on the Live Support icon underneath the SEARCH function in the lower right corner

To submit a ticket to our Technical Support Team click the "Submit a ticket" link below

The Troubleshooter link at the bottom of the page has some common solutions available.

Support Center
Register
Register a new account to submit new or view existing tickets.
Submit a Ticket
Submit a new ticket.
Knowledgebase
Search support articles and find answers to frequently asked questions.
Troubleshooter
Use troubleshooter wizards to diagnose and resolve common problems.
News
View news articles and manage subscriptions.
Downloads
View our library of file downloads and links.
Popular Troubleshooter Categories Views
JBCourse Log-In or Password Reset Issues 4282
JBCourse Course ID or Enrollment Key Issues 3856
Latest Download Files Date Added
Student Manual 05 Apr 2010 09:29 PM
Instructor Manual 05 Apr 2010 09:28 PM
Latest Knowledgebase Articles Date Added
 Suggested Minimum Computer Specifications
05 Apr 2010 09:25 PM
 Available JBCourse ePacks / Virtual Classrooms
05 Apr 2010 09:07 PM
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